Introduction
Marriott Grand Residence Club has a strong commitment to providing
excellent service to all of our customers, including respecting
their concerns about privacy. We understand that visitors to this
website may have questions about whether and how this website collects
and uses information. We have prepared this statement to inform
you of the privacy principles that govern marriottgrandresidenceclub.com.
Please note that a separate privacy statement and separate terms
and conditions apply to the Marriott Rewards® program (http://marriott.com/privacy.mi),
although the same governing Marriott philosophy applies.
This statement contains numerous general and technical
details about the steps we take to respect your privacy concerns.
The bottom line is that the needs and expectations of our customers
form the foundation of everything we do - including protecting your
privacy.
Browsing
We have not configured this website to collect any personally
identifiable information from your computer when browsing this site.
This means that, unless you voluntarily provide us with personal
information, we will not know your name, your e-mail address, or
any other information identifiable to you.
Information we collect
For each visit to our website, our Web server automatically
receives various information, including the computer's IP address,
operating system version, browser software version and pages browsed.
We collect the domain name of visitors to our Web
page, the e-mail addresses of those who communicate with us via
e-mail, information on what pages consumers access or visit, and
information volunteered by the consumer, such as survey information,
site registrations, and chat conversations.
The information we collect is used to improve the
content of our website, used to customize the content and/or layout
of website for individual visitors, used to notify consumers about
updates to our website, and used by us to contact consumers for
marketing purposes.
We treat the information you provide to us as confidential
information; it is, accordingly, subject to our company's security
procedures and strict corporate policies regarding protection and
use of confidential information. Because laws applicable to personal
information vary by country, additional measures that vary depending
on the applicable legal requirements may be put in place. Information
is generally processed and stored in the United States, in which
data protection laws are not as comprehensive as in the European
Union.
Children's Privacy
This site is not intended for children and we do not knowingly solicit
or collect personal information from children.
Cookies
Marriottgrandresidenceclub.com uses cookies to better serve you.
We use cookies to store visitor preferences, record session information,
such as which survey questions have been answered, record user-specific
information on what pages users access or visit, alert visitors
to new areas that we think might be of interest to them when they
return to our site, record past activity at a site in order to provide
better service when visitors return to our site, ensure that visitors
are not repeatedly shown the same promotional messages, customize
Web page content based on visitors' browser type or other information
that the visitor sends, and to enable our live chat server to manage
chat conversations. These cookies are permanent unless deleted by
you.
E-Mail Lists
We do not want to send you e-mail that you do not want to receive.
We maintain opt-in e-mail lists for communicating general announcements,
new product offerings and special offers, but you will not be added
to any of these lists by visiting our web site unless you choose
to do so. We may send email to current and past customers. If you
do not want to receive e-mail from us in the future, please let
us know by sending an e-mail to optout@marriottgrandresidenceclub.com.
Please be sure to send the e-mail from the address you wish to have
deleted or if sending from a different email address, be sure to
include the e-mail address you want us to delete.
Live Chat
We use software that enables real time chat conversations between
visitors to our web site and company representatives. Our chat software
maintains a log of chat conversations that we use for supervisory
and training purposes to better serve you. Web site visitors may
chat by request, or our representatives may initiate chat conversations
with visitors to the web site.
Security
We use technologies like SSL and PGP to protect and secure the personally
identifiable information you provide us. If you are using a SSL
enabled browser, key forms at our web site use this capability to
ensure that your information is encrypted as it travels over the
Internet to our web servers. This secure mode is enabled before
any such information is transmitted from your computer.
After information reaches Marriott Grand Residence
Club it is stored on a secure server that resides behind a firewall
that is designed to block unauthorized access from outside the Company.
Disclosure of Information to Third Parties
Marriott Grand Residence Club prohibits the sale or transfer of
personal information to entities outside of the Marriott family
of companies and hotels for their use without your approval and
giving you the opportunity to opt-out.
Marriott Grand Residence Club may share your personally
identifiable information with affiliated companies that are directly
or indirectly controlled by, or under common control of Marriott
Grand Residence Club.
Marriott Grand Residence Club may send personally
identifiable information about you to non-affiliated companies that
are not directly or indirectly controlled by, or under common control
of, Marriott Grand Residence Club when:
- We have your consent to share the information;
- We need to share your information to provide
the product or service you have requested;
- We need to send the information to companies
who work on behalf of Marriott Grand Residence Club to provide
a product or service to you. (These companies do not have any
right to use the information we provide to them for any purpose
beyond what is necessary to assist us.);
- We respond to subpoenas, court orders or legal
process; or
- We find that your actions on our web site violate
our usage guidelines.
Legal Issues
This is a United States website and is subject to United States
law. Marriott Grand Residence Club will disclose personal information
without your permission when required by law, or in good faith belief
that such action is necessary to investigate or protect against
harmful activities to Marriott Grand Residence Club guests, visitors,
associates, or property (including this site), or to others.
Links to Other Sites
If you choose to leave this website via links to other sites, Marriott
Grand Residence Club is not responsible for the privacy policies
or content of those sites, nor is Marriott Grand Residence Club
responsible for the cookies those sites might deposit on your hard
drive.
Changes to Our Privacy Policy
In the future, we may need to change the privacy statement for marriottgrandresidenceclub.com.
All changes will be made here so that you will always know what
information we gather, how we might use that information and whether
we will disclose it to anyone.
Contacting Marriott Grand Residence Club
If you have any questions about this privacy statement or privacy
concerns, please write us at 6649 Westwood Boulevard, Suite 500,
Orlando, FL 32821 or send an e-mail to privacy@marriottgrandresidenceclub.com.
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