Newsroom

Novel Coronavirus (COVID-19) Updates

We understand you have a lot on your mind. You’ve faced unprecedented disruptions to your day-to-day life — and your vacations. We are here to help, with the most current information on reservation flexibility.

The Next Level of Clean

Experience enhanced cleaning and safety standards throughout our resorts, including hospital-grade disinfectants, hand sanitizing stations, and a host of protective social distancing guidelines. We’re ready to welcome you — and serve you safely.

With Your Health and Safety in Mind

Amenities may be closed or limited to support social distancing. For current status of individual resorts and destinations, please visit our Resort Status page.

Cancellation Policy Information:

Due to extremely high call volumes, if you need to cancel a reservation for an arrival in the next 75 days, we encourage you to log-in to view reservation policies and complete the transaction.

Other Reservation Types: