Novel Coronavirus (COVID-19) Updates

We understand you have a lot on your mind. You’ve faced unprecedented disruptions to your day-to-day life — and your vacations. We are here to help, with the most current information.

The Next Level of Clean

Experience enhanced cleaning and safety standards throughout our resorts, including hospital-grade disinfectants, hand sanitizing stations, and a host of social distancing guidelines. We’re ready to welcome you.

With Your Health and Safety in Mind

Amenities may be closed or limited to support social distancing. For current status of individual resorts and destinations, please visit our Resort Status page.

Cancellation Policy Information*:

Grand Residence Club, Lake Tahoe Members:

Grand Residence Club, 47 Park Street Member:

Other Reservation Types:

* Due to continually changing conditions, these cancellation policies may be changed or modified as needed from time to time.